Downtime Log

[shovenose]

We seem to be having lots of slowness and downtime, while our web host claims we have had no downtime. To help us, please post if the site is really slow or not working at all...
Format:
-Issue: Slowness, Down, or 403/404 Errors
-Date, time, timezone, location
-Length off issue.

Thanks for the help getting to the bottom of this issue!

[shovenose]

downtime
9:40pm
crap

[duckula]

Downtime
10:30am here, GMT+8, Beijing, China
It lasted about 10 minutes.

This was the PM that I sent to shovenose:

Re: Chat
To: shovenose
Hi shove, HWI forum went down again a couple of minuts ago when I was posting on it. Things suddently became extremely slow and then it lost response. I refreshed the page and it said page not found. Meanwhile, I couldn't access to HWI's homepage either.

[hr]
The home page of this site didn't show up when I was trying to visit it.
13:43pm here, GMT+8, Beijing, China
It lasted about 1 minute.

[c_hegge]

I was having trouble too at about the same time duckula was.

[duckula]

Happened again. From 15:18pm to 15:25pm. Site unaccessible.

I tried to visit HWI and HWI forum using IE9.0 and Firefox, but neither of them worked.

The error message in the pic named HWI reads: Internet Explorer can not display the current page.

The messages in firefox read: Firefox can not connect to the Hardwareinsights.com's server.
·The site you visit is temporary unavailable or it is too busy now. Please try later.
·If you cannot load any page, please check up your internet connection.(of course I can. I was visiting Jonnyguru in the meantime)
·If your computer is under protection of a firewall or a proxy server, please make sure firefox is allowed to access to web pages. (unfortunately, windows firewall is always disabled on my PC)

[shovenose]

yeah. this is ridiculous. this site can't be this unreliable. thanks for the help and im going to see what they can do. hopefully they can move the site over to a different server or something.

[shovenose]

This is off-topic, but I just noticed a "server load" of 7.61

[shovenose]

Around 8:47AM, just a minute or so ago, the site started going really slow.
Slowness
8:47AM
30 Seconds issue length. its all better now.

[shovenose]

Issue: Slowness
Time: 12:09PM 3/19/11
Took about 10 seconds to load site.

[shovenose]

Issue: total downtime
Time: 10:40PM, 3/19/11
Length: 5-10 minutes
Also, the online chat support was down.