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Hmmm...Funky...

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Hmmm...Funky...

Postby shovenose » April 27th, 2011, 9:57 pm

I was wondering why my internet is so slow...I'm supposed to have a 6mbps plan, not a 4mbps plan...

here is a speedtest.net result:
Image

I have attached a screenshot.
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RE: Hmmm...Funky...

Postby RWenger » April 28th, 2011, 4:16 pm

What you get isn't always up to par with what's promised. I'm supposed to have a 768 kbps plan.
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RE: Hmmm...Funky...

Postby shovenose » April 28th, 2011, 5:50 pm

right, i get that. but:
i used to get like 5mbps speedtest and the modem said 6000-something kbps...

im gonna call them...
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RE: Hmmm...Funky...

Postby shovenose » May 2nd, 2011, 5:18 am

Well, last week I called them and scheduled somebody to come out to the house to take a look at it.
first, he came inside and almost died when he saw my torn-apart and taped together modem LOL...anyway, he cut back some excess cable on the pole to boost the signal strength, and did some re-routing at the control box down the road.

He also gave me a brand new modem/wireless router combo device for fre, because my old one (while only being one version older) was messed up a bit-(and i didn't even mention it was my birthday)...

He was nice and knowledgable, and I'm really quite happy with AT&T's services.
I think I'm going to put off changing ISPs for now.
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RE: Hmmm...Funky...

Postby COASTERFRECK » May 2nd, 2011, 5:52 am

I'm getting 2.98 Mbps but i think Im ment to get 4 or 5 Mbps
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RE: Hmmm...Funky...

Postby shovenose » May 2nd, 2011, 7:05 am

Well, depending on your Isp that might be normal
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RE: Hmmm...Funky...

Postby Morsec0de » June 3rd, 2011, 8:02 am

That's unlucky, you should contact your ISP and see what they say. It might just be that the speed offered isn't available in your area.
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